Kitchen Master

Our products are of the highest quality. Additionally, we ensure product quality before shipping to the customer. If a product arrives with any quality issues, (we offer a 15-day quality guarantee. In case of a manufacturing defect, the customer is entitled to a full refund.)

We provide 24/7 Customer Service and are dedicated to delivering products of the highest quality. Ensuring your satisfaction is fundamental to us.

We offer fast shipping, ranging from 5 to 12 business days. Please note that this period does not include order processing time, which takes an additional 1 to 3 days at most.

Reshipment Cases:
Wrong Color: If you receive a different color than ordered.
Wrong Size: If you receive a different size than ordered.
Damaged Product: If the product is damaged upon arrival.
Lost Shipment: If the shipment is lost during transit.

General Return Policy:
Return Period: Return products within 14 days of purchase.
Product Condition: Must be in original condition and unused.
Receipt Required: Provide a purchase receipt or proof.
Return Shipping Cost: Borne by the customer unless the product is defective or not as described.
Refund Processing: Processed using the original payment method within 14 days of receiving the return.

We strive to ensure your satisfaction with every purchase. If you encounter any issues, please contact our customer service for assistance.